Error indicating that a previous version of the Klocwork user package is installed

You must uninstall any existing Klocwork user package from an earlier version of the product (9.2, 9.5, or 9.6) before installing the latest version of the desktop analysis plug-in.

During installation, you may encounter an error indicating that a previous version of the Klocwork user package is installed on your computer, even if the user package has been removed. If you see this error, verify that the existing package has been removed. If the error persists after the user package component has been removed from your computer, then you may need to re-install or repair your existing user package installation, then uninstall again.